Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

Storage Units

Providers participating in any of California’s vaccine programs agree to store vaccines in refrigerators and freezers that meet VFC Program requirements.

Benefits

Locations might maintain an average vaccine inventory ranging from tens of thousands to more than $500,000 over the course of a year. Reliable storage units help protect your facility from the costs of revaccination, replacement of expensive vaccines and loss of patient confidence due to compromised vaccines.

Purchasing Considerations

Providers may purchase any vaccine storage units that meet VFC specifications. The California VFC Program does not endorse or recommend specific storage units. If you are unclear about VFC requirements, contact your Field Representative.

Show Types and Grades

VFC Specifications

Show Refrigerators

Show Acceptable Refrigerators

Show Freezers

Show Acceptable Freezers

Show Unacceptable Storage Units

Show Placement Considerations

Configuring Storage Units

Storage units must be prepared to maintain stable temperatures and organized to reduce administration errors and vaccine exposure to room temperatures. 

Routine Maintenance

Regular care helps ensure that storage units work properly. Clean routinely and defrost manual-defrost freezers if about 1″ of ice has built up. Refer to your vaccine management plan or VFC Provider Operations Manual (PDF) for guidance.

When to Replace Storage Units

Providers agree to replace storage units that do not meet VFC Program specifications or if storage incidents resulted in spoiled vaccines.

Additional Resources